- Refund and Returns Policy
1.1 A Digital Product can be obtained online via the respective website of the Digital Product and via the website shop.gisreportsonline.com.
1.2 If the Digital Product is ordered online, the contract between you and GIS is concluded through the following technical steps:
1.2.1 At the beginning of the subscription process, you select the appropriate digital product on the website.
1.2.2 Clicking on “Order now” takes you to the screen for entering your information, including payment options. In addition, the total costs for purchasing the digital product are also displayed here.
1.2.3 You place a legally binding order (offer) only after you have entered all the required information, including the method of payment, and click on “ORDER NOW“. Above this button is also again referred to the validity of these T&Cs and the privacy policy
1.2.4 The technical receipt of your order on the servers will be confirmed to you immediately and automatically to the e-mail address you have provided.
1.2.5 If you wish to have immediate access (i.e. without waiting at least 14 days) to the Digital Product and in order for GIS to be able to grant you this access, GIS shall also ask you to make the following declaration by actively clicking on it when you place your order: “I would like immediate access to the digital product upon conclusion of the contract (before expiry of the revocation period). I hereby confirm that I have taken note that with this request for immediate access, I lose my right of withdrawal in accordance with consumer protection regulations for distance selling transactions.
1.2.6 A contract between you and GIS for the purchase of the Digital Product will only be concluded when GIS sends you a confirmation e-mail, which also contains the essential information of your order (including these Terms and your invoice), to the e-mail address you have provided (acceptance).”
1.2.7 A contract between you and GIS for the purchase of the Digital Product will only be concluded when GIS sends you a confirmation e-mail, which also contains the essential information of your order (including these Terms and your invoice), to the e-mail address you have provided (acceptance).